When I submit new feedback to CintaNotes UserEcho system, I cannot assign tags (like Viewing, Editing, etc). However, after I post feedback and start editing it, I can do that. The question is, should users have this ability or not? If yes, please allow assigning tags straight from adding new feedback. If no, block it in Edit mode. I first thought it's a UserEcho bug, but I was told it's an admin setting.
Customer support service by UserEcho