Ответ
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I updated CintaNotes to version 1.8 and now it will not start up. Watching processexplorer, I see the process starting, then immediately terminating. I have tried uninstalling and reinstalling.
One point of interest: I have always had CintaNotes installed in my C:\shareware folder, which is protected in the same way that C:\Program Files is protected. This has always worked fine, but today in trying to debug this problem I noticed that there is no CintaNotes folder in %APPDATA%. I would have expected the database to be there instead of under C:\shareware\CintaNotes, where it is now. So I tried uninstalling and reinstalling under "C:\Program Files (x86)" instead. But there was still no change in behavior, and still no CintaNotes in %APPDATA%. I also tried "C:\Program Files", same result.
Another point of interest: When I start CintaNotes.exe from the Windows command line, I get a popup box which says, "Debugger is found on this machine", before it terminates. I'm not sure what debugger it has found. I believe at one time I had Microsoft Visual C++ installed on this system, but haven't used it for years.
I'm using Windows 7.
Would appreciate a resolution as soon as possible since I am currently unable to use the product at all, and I need it badly!
Thanks
![](https://cdn.userecho.com/characters/84.png?1)
Hi Jeff, the crash has already been reported in the forum. There is also a beta available here: http://cintanotes.com/private/beta/CintaNotes_1_8_1_Beta1.zip , that should solve the issue. Use it at your own risk. Follow the discussion here: http://www.cintanotes.com/forum/viewtopic.php?f=3&t=1389&sid=c3dde008185bf3f3b0e9905eb600b761#p5596 Thomas
![](https://cdn.userecho.com/characters/84.png?1)
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The Microsoft Windows System Information program produced 200 lines of tab-separated-value output. You can download it within the next 7 days from this link:
Thanks,
Jeff W.
![](https://cdn.userecho.com/characters/74.png?1)
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To get that, you can execute the following command in the console:
tasklist /v > processes.txt
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I tried 1.8.1Beta4 and got the same result. For the heck of it, I also tried creating a folder in My Documents and putting it there instead of in my C:\Shareware (x86) directory, just to rule out any problem with permissions. Interestingly, this time it didn't even run for 2 seconds. It started and quit so fast that ProcessExplorer didn't even notice it.
I have uploaded the process list again to this location:
https://rcpt.yousendit.com/1734426873/3329917cf51c9cce30dbcc841af2067a?cid=tx-02002208350200000000&s=19105
Thanks,
Jeff W.
![](/s/cache/75/c0/75c04d6568c1469c8b120f7401c43dca.png)
Probably around 15 Oct we'll release 1.8.2 that should fix this.
![](https://cdn.userecho.com/characters/74.png?1)
Thanks,
Jeff W.
![](/s/cache/75/c0/75c04d6568c1469c8b120f7401c43dca.png)
Jeff, we'll do our best to resolve this problem. But please see above: I still need some info from you.
All older versions of CN are available for download from here: http://cintanotes.com/files/old
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Jeff, the problem occurs because of the software protector we are using to prevent cracking CN. I've already contacted the software's vendor, and they are preparing a fixed version. As soon as they deliver a fix, I'll release an update that should fix this problem, so please stay put! Thanks for your patience.
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Jeff, could you please try this version: http://cintanotes.com/files/beta/CintaNotes_1_8_2_Beta1.zip
Сервис поддержки клиентов работает на платформе UserEcho
Fixed in 1.8.2