Відповідь
I updated CintaNotes to version 1.8 and now it will not start up. Watching processexplorer, I see the process starting, then immediately terminating. I have tried uninstalling and reinstalling.
One point of interest: I have always had CintaNotes installed in my C:\shareware folder, which is protected in the same way that C:\Program Files is protected. This has always worked fine, but today in trying to debug this problem I noticed that there is no CintaNotes folder in %APPDATA%. I would have expected the database to be there instead of under C:\shareware\CintaNotes, where it is now. So I tried uninstalling and reinstalling under "C:\Program Files (x86)" instead. But there was still no change in behavior, and still no CintaNotes in %APPDATA%. I also tried "C:\Program Files", same result.
Another point of interest: When I start CintaNotes.exe from the Windows command line, I get a popup box which says, "Debugger is found on this machine", before it terminates. I'm not sure what debugger it has found. I believe at one time I had Microsoft Visual C++ installed on this system, but haven't used it for years.
I'm using Windows 7.
Would appreciate a resolution as soon as possible since I am currently unable to use the product at all, and I need it badly!
Thanks
Hi Jeff, the crash has already been reported in the forum. There is also a beta available here: http://cintanotes.com/private/beta/CintaNotes_1_8_1_Beta1.zip , that should solve the issue. Use it at your own risk. Follow the discussion here: http://www.cintanotes.com/forum/viewtopic.php?f=3&t=1389&sid=c3dde008185bf3f3b0e9905eb600b761#p5596 Thomas
The Microsoft Windows System Information program produced 200 lines of tab-separated-value output. You can download it within the next 7 days from this link:
Thanks,
Jeff W.
To get that, you can execute the following command in the console:
tasklist /v > processes.txt
I tried 1.8.1Beta4 and got the same result. For the heck of it, I also tried creating a folder in My Documents and putting it there instead of in my C:\Shareware (x86) directory, just to rule out any problem with permissions. Interestingly, this time it didn't even run for 2 seconds. It started and quit so fast that ProcessExplorer didn't even notice it.
I have uploaded the process list again to this location:
https://rcpt.yousendit.com/1734426873/3329917cf51c9cce30dbcc841af2067a?cid=tx-02002208350200000000&s=19105
Thanks,
Jeff W.
Probably around 15 Oct we'll release 1.8.2 that should fix this.
Thanks,
Jeff W.
Jeff, we'll do our best to resolve this problem. But please see above: I still need some info from you.
All older versions of CN are available for download from here: http://cintanotes.com/files/old
Jeff, the problem occurs because of the software protector we are using to prevent cracking CN. I've already contacted the software's vendor, and they are preparing a fixed version. As soon as they deliver a fix, I'll release an update that should fix this problem, so please stay put! Thanks for your patience.
Jeff, could you please try this version: http://cintanotes.com/files/beta/CintaNotes_1_8_2_Beta1.zip
Служба підтримки клієнтів працює на UserEcho
Fixed in 1.8.2